🎉 306 Party Rentals - Your Guide to Successful Rental Returns​

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Welcome to 306 Party Rentals! We appreciate your business and want to make the return process as smooth as possible. This guide is designed to help you understand the essentials of returning your rentals to our warehouse. Please review the following information carefully before your scheduled return, and don't hesitate to contact us if you have any questions. Let's make your rental return hassle-free!

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📍 Drop-off Location

Address:
3530 Millar Avenue Unit 720, Saskatoon, SK
Drop-off Hours:
Monday to Friday, 10am to 1pm
⏰ Timeliness:
Arriving on time helps us maintain a smooth operation.

​ Google Maps Link for 306 Party Rentals

🚪 Approaching the Bay Door

• Open Door: If the bay door is open, please wait for a warehouse employee to assist you.
• Closed Door: If the door is closed, call us at (306) 500-9626, and we’ll promptly open it for you.

​​🚛 Transporting Cleaned Items

• Avoid Open Trailers: To keep items clean, avoid using open trailers. Dirt roads can undo your hard work!
• Reusable Packaging: Whenever possible, reuse the original packaging for returning items. Properly packed items are less likely to get damaged during transit.

🔍 Missing and Damaged Items

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• Notification: We’ll inform you promptly if any items are missing or damaged upon return.
• Replacement Fees: If items are missing, we’ll charge replacement fees after 48 hours. Returned items within one week will receive a full refund.
• Repair Fees: Damaged items? Pay repair fees upon receipt of the invoice.
• Responsibility: You’re responsible for items from pickup/delivery until return. Keep them secure and weather-protected.
• Charges: We charge for soiled, broken, or missing items. Extra cleaning fees apply for stubborn stains.
• Item Inspection: Inspect each item upon return. Check for damages, missing parts, or unexpected wear and tear. Transparency helps us serve you better.

⏳ Late Returns

Returning on time matters:

• Late Fees: 25% of rental cost per day for late returns.
• Communication: If you’re running late, call us at (306) 500-9626 to discuss options.

​❌ Unused Products

• No Refunds: Unfortunately, we can’t issue refunds for unused products.

​🧼 Cleanliness Requirements

To avoid additional fees, please ensure that all rented items are returned in a clean condition. Here’s a quick checklist:
🍖 BBQ Rental Care

1. Clean the Surface: Ensure all BBQ burners are cleaned and free of food and debris. If you are unable to clean the burners at the event location, we will clean them for you and charge a cleaning fee of $100.00.

🍭 Cotton Candy Machine Care

1. Clean Thoroughly: Return the machine clean and free of sugar and debris. A cleaning fee of $50 will be charged if the machine is returned dirty.

🍿 Popcorn Machine Care

1. Clean Thoroughly: Return the machine clean and free of oil, grease, kernels, or debris. A cleaning fee of $50 will be charged if the machine is returned dirty.

🍽️ Dish, Cutlery, and Catering Item Care

1. Rinse Free of Food and Debris: Ensure all dishes are rinsed free of food and debris before returning them. A cleaning fee starting at $1.00 per item applies, with a minimum $50.00 charge.
2. Lost or Damaged Items: You are responsible for the full replacement cost plus any shipping to source replacements.

🍳 Griddle Care

1. Clean the Surface: Ensure the griddle is free of grease and food. If you can't clean it, we will do it for $100.
2. Detach the Top: Always remove the griddle top before moving it to avoid damage.

📷 Photo Booths, TVs, and Audio Equipment

1. Protect from Weather: Keep all equipment away from rain, snow, and excessive moisture.
2. Prevent Dust Accumulation: Store equipment in a clean, dust-free environment.
3. Transportation: Ensure photo booths are transported upright and not laid on their sides to avoid damage.

🏷️ Tables

• Cleaned: Wipe down all table surfaces to remove dirt, food, and drink residues.
• Tape Removed: Ensure all tape and decorations are removed.

💺 Chairs

• Cleaned: Wipe down all chairs to remove dirt and residues.
• Tape Removed: Ensure all tape and decorations are removed.

⛺ Pop-Up Tents

• Tent Tops: Do not remove the tent tops at any point, as this will create additional work for our team. Ensure all stakes and poles are accounted for and packed correctly.

🧺 Linen Returns

1. Place Dirty Linens: Tablecloths/napkins (anything wet) into the linen bags provided. Do not place wet or soiled linens back into the tubs or plastic bags provided. Wet and dirty linens will mold if they can’t breathe and full replacement charges will apply.
2. Food/Particle-Free: Linens should be returned food/particle-free. Shake out linens and put them into the laundry bags provided. Linens that are returned with burns, holes, tears, wax, grease, or anything that will permanently stain due to negligence will be billed at replacement cost.

💵 Additional Fees

A cleaning fee starting at $50.00 may apply for items requiring extra care if they are not returned in the condition specified above.

🧹 Cleanup/Preparation

• Floral Arrangements and Decorations: Remove all floral arrangements, trash, and decorations before pickup.
• Chairs and Tables: Stack chairs and tables as delivered.
• Dishes and Glassware: Return all items to their proper racks or containers, well-rinsed and free of food particles.
• Linen: Shake out linens and place them in provided laundry bags, free of burns, holes, and permanent stains

​🔎 Items Not Belonging to 306 Party Rentals

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• Lost and Found: Any items found with your order that do not belong to us will be collected, rinsed, and packaged. You will be informed as soon as possible after your event if there is anything here to pick up. We will store the items for no longer than 30 days. If we have not heard from you after 30 days, the items will be discarded or donated to a local charity.

​🛡️ Loss or Damage of Rental Items

• Risks: The customer assumes all risk for loss by damage, vandalism, mischief, theft, loss of accessories (e.g., cords, hardware), misuse, abuse, or improper use of the rental equipment.
• Responsibility: Responsibility for equipment remains with the customer from the time of pick-up or delivery until it is returned. Equipment must be kept in a secure location when not in use and protected from the elements. Rentals left in the rain will sustain damage.
• Police Reports: In cases of theft, vandalism, or damage due to illegal incidents, a police report must be submitted.

Additional Tips

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​🗂️ Documentation: Keep your rental order confirmation or receipt until the return process is complete. Having this documentation readily available can expedite the return.

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🌧️ Weather Considerations: If your location experiences extreme weather conditions (e.g., heavy rain, snow), protect the rented items during transport. Covering items with tarps or plastic sheets can prevent water damage.

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Customer Responsibility

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Customer ResponsibilityRented equipment is the responsibility of the customer from the time of delivery or customer pick-up until it is returned.

Credit Card Responsibility:
The credit card holder will be responsible for any loss or damage to the equipment.

Return Condition:
We ask that all items be returned clean and organized. A minimum $50.00 cleaning fee will be applied if equipment is returned in an unclean condition.

Proper Handling of Equipment:

• 🔥 Keep Away from Flames: Keep all rental equipment away from open flames or heat sources.
• 🎯 Intended Use: Use rental equipment only for its intended purpose.
• 🧱 Stable Placement: Place all rental equipment on solid and level surfaces.
• 🚫 No Standing or Tilting: Do not stand on or tilt any rental equipment.
• 🌬️ Windy Conditions: Immediately take down pop-up tents in windy conditions

Indemnification and Liability:
In the event of any accident or incident causing property damage or bodily harm, the customer agrees to take full responsibility and indemnify and hold 306 Party Rentals harmless from any claims or actions. 306 Party Rentals shall not be responsible for any loss or damage to the customer’s property in any way connected with the use or defect of our rental equipment. 306 Party Rentals makes no warranties regarding the equipment’s fitness for any particular purpose