General Questions And Answers
How Does A Booking Work In The Online Store?
The best way to book an order is through our online store to determine availability and pricing and book instantly.
Pick your desired pickup date and desired return date. Now when you add items to your cart the online store will be able to show you if your items are available for your event while you are shopping.
When you have finished adding items to your cart you can select delivery if that is your choice.(NOTE: If you selected delivery we contact you the Sunday before your event date to give you exact delivery times.
Once your are ready to book you click checkout. You will now be asked to pay 25% of your total by credit card online to secure your booking. Once you pay the 25% deposit an email will be sent to you confirming your booking. That's it your booked in. A confirmation email will be sent to you. If you have any questions give us a call or if we have any questions about your booking we will reach out to you.
Pick your desired pickup date and desired return date. Now when you add items to your cart the online store will be able to show you if your items are available for your event while you are shopping.
When you have finished adding items to your cart you can select delivery if that is your choice.(NOTE: If you selected delivery we contact you the Sunday before your event date to give you exact delivery times.
Once your are ready to book you click checkout. You will now be asked to pay 25% of your total by credit card online to secure your booking. Once you pay the 25% deposit an email will be sent to you confirming your booking. That's it your booked in. A confirmation email will be sent to you. If you have any questions give us a call or if we have any questions about your booking we will reach out to you.
Can I Modify My Rental Booking?
Minor changes are welcome 15 or more days prior to your event. Cancellation Refunds are not issued for items cancelled with less than 30 days notice. Our 25% deposit fee is non-refundable
How Do I Pay?
Payment is due in full 24 before your event or upon customer pick-up. We only accept credit cards. A credit card and driver’s license to be kept on file are required for renting any items. A 25% deposit guarantees your reservation. The deposit is non refundable.
Is There Refunds On unused equiptment?
No refunds will be issued on unused equipment. All rental equipment is subject to availability at time of booking. Rentals officially begin upon customer pick-up or delivery drop-off. Prices are subject to change without notice.
Hours Of Operation
By appointment Only (however we are available by phone Mon-Fri 8:30am-4:30pm (306) 230-7886
Where are you located?
115 1st ave north in Martensville SK (A short 8 minute drive from Saskatoon)
What are your delivery options?
Standard Delivery Saskatoon (two way delivery and pickup in a small van with attached trailer): $65.00
Large deliveries may require our moving truck $150.00
Please Note: Standard Deliveries: 2 hour window
Out of town deliveries are an additional $3.00/km (only 1 way charge) on top of the standard $65.00fee. If we need to up size a delivery vehicle or add staff delivery prices are subject to increase.
Standard delivery fees are based on deliveries made within Saskatoon city limits from Monday - Friday 8:00 AM to 4:00 PM. Delivery and pickup is to the door only.
Additional fees will apply if delivery or pick-up is required outside regular delivery hours or days.
Additional fees will apply if equipment needs to be moved over long distances, stairs or up elevators.
Please contact us for pricing and details regarding this.
Large deliveries may require our moving truck $150.00
Please Note: Standard Deliveries: 2 hour window
Out of town deliveries are an additional $3.00/km (only 1 way charge) on top of the standard $65.00fee. If we need to up size a delivery vehicle or add staff delivery prices are subject to increase.
Standard delivery fees are based on deliveries made within Saskatoon city limits from Monday - Friday 8:00 AM to 4:00 PM. Delivery and pickup is to the door only.
Additional fees will apply if delivery or pick-up is required outside regular delivery hours or days.
Additional fees will apply if equipment needs to be moved over long distances, stairs or up elevators.
Please contact us for pricing and details regarding this.
Customer Responsibility
Rented equipment is the responsibility of the customer from time of delivery or customer pick-up to the time of the equipment’s return.
The holder of the credit card will be responsible for any loss or damage of equipment if any occur.
We ask that everything be returned clean and organized. A minimum $25 charge is applied to rental fee if equipment is returned in unclean condition.
The customer will not abuse, misuse or damage the equipment:
Keep all rental equipment away from open flame or heat sources.
Use rental equipment for intended purpose only.
Place all rental equipment on solid and level surfaces.
Do not stand on or tilt any of the rental equipment.
Immediately take down popup tents in windy conditions.
In the event of any accident or incident causing property damage or bodily harm, the customer agrees to take full responsibility and shall indemnify and hold Party Rentals By Elite Bartending harmless from any claims or actions. Party Rentals By Elite Bartending shall not be responsible for any loss or damage to customer’s property that is in anyway connected with the use or defect of our rental equipment. Party Rentals By Elite Bartending makes no warranties as to the equipment’s fitness for any particular purpose.
Popup Tents / Severe Weather
Do not setup our popup canopies in strong winds. The design of pop up canopies makes them highly susceptible to uplift. Unsecured canopies may blow over, causing potential property damage or injuries.
RAIN
Don't let rain pool on the top of your canopy rental. Not only will pooling water cause the canopy fabric to stretch, but the excessive weight may damage canopy truss bars and brackets.
LIGHTNING
Never keep the canopy up when lightning is present. Canopies are not meant for use as a severe weather shelter!
SNOW
If your canopy is not rated for snow loads, do not let snow build up on it. As with pooling rain water, excessive amounts of snow will stretch the fabric and potentially damage the frame.
BBQING: Do not BBQ under our tents, it will dye the tents yellow and destroy them.
The holder of the credit card will be responsible for any loss or damage of equipment if any occur.
We ask that everything be returned clean and organized. A minimum $25 charge is applied to rental fee if equipment is returned in unclean condition.
The customer will not abuse, misuse or damage the equipment:
Keep all rental equipment away from open flame or heat sources.
Use rental equipment for intended purpose only.
Place all rental equipment on solid and level surfaces.
Do not stand on or tilt any of the rental equipment.
Immediately take down popup tents in windy conditions.
In the event of any accident or incident causing property damage or bodily harm, the customer agrees to take full responsibility and shall indemnify and hold Party Rentals By Elite Bartending harmless from any claims or actions. Party Rentals By Elite Bartending shall not be responsible for any loss or damage to customer’s property that is in anyway connected with the use or defect of our rental equipment. Party Rentals By Elite Bartending makes no warranties as to the equipment’s fitness for any particular purpose.
Popup Tents / Severe Weather
Do not setup our popup canopies in strong winds. The design of pop up canopies makes them highly susceptible to uplift. Unsecured canopies may blow over, causing potential property damage or injuries.
RAIN
Don't let rain pool on the top of your canopy rental. Not only will pooling water cause the canopy fabric to stretch, but the excessive weight may damage canopy truss bars and brackets.
LIGHTNING
Never keep the canopy up when lightning is present. Canopies are not meant for use as a severe weather shelter!
SNOW
If your canopy is not rated for snow loads, do not let snow build up on it. As with pooling rain water, excessive amounts of snow will stretch the fabric and potentially damage the frame.
BBQING: Do not BBQ under our tents, it will dye the tents yellow and destroy them.
Pole Tents
Do the pole tents need to be anchored? How do you anchor tents?
Yes. For safety Our pole tents will be anchored using stakes at every outside pole. We use steel stakes that are 36"-42” long driven into the ground exactly 5ft our from every pole location with sludge hammers and jackhammers. The actual number of stakes and the size will vary depending on the size of the tent and density of the ground.
Do I need a permit for the tent?
It is the responsibility of the renter to check with your Building Permit and Fire Departments prior to the installation date to confirm the requirement of permits. We will assist you in any way possible, but these clearances do remain the responsibility of the renter.
Do I have to locate the underground lines? How do I do that?
Yes. We do not want to hit any underground lines pipes when we install the stakes. We require that you contact Sask 1 Call approximately one week prior to your event. They can be reached at 1-866-828-4888. They will come out and locate the buried gas, electrical, water, and communication lines at no charge. They do not locate any septic fields, underground sprinkler systems, irrigation lines or utility lines installed by the homeowner. You must make sure to get these identified also by a proper tradesman.
How much additional space is required when installing a tent?
We will need an additional 5ft of free space around the whole perimeter of the tent to install the stakes to tension the pole tents. Ex: a 20ftx20ft pole tent will require a 30ftx30ft total space to be properly installed.
Can the tent be installed on uneven Or sloped ground?
It depends how badly the ground is uneven or slopes. If you can put a table up and comfortably eat a meal, then the tent should be able to be put up. Try taking a chair around the area where you want to place the tent and try it out. If you have any doubts,give us a call and we could come out and do an onsite visit.
Can I BBQ under the tent?
No! BBQ’ing under the tent can coat the walls and ceiling with greasy smoke and ruin the wedding tent … it cannot be cleaned. If you damage a tent in this manner, you will be responsible for the replacement cost of the damage fabric.
What happens if the tent gets damaged?
You are responsible for any damages to the tent caused by vandalism or unruly guests. If the tent will be left up overnight in a place accessible by the public, then we suggest that you consider overnight security services to keep not only the tent but the contents secure. If this will be the case, we can discuss options with you.
Can I rent your pole tents and set them up myself?
No. We will only rent the tent on a set-up and take-down basis. This will help ensure that it is properly installed and will allow for inspection by both parties at the start and finish of the rental. If you are looking for a tent that you can pickup from us and setup yourself we suggest renting our popup tents. Many popup tents can be rented and be placed side by side to create larger tents.
Yes. For safety Our pole tents will be anchored using stakes at every outside pole. We use steel stakes that are 36"-42” long driven into the ground exactly 5ft our from every pole location with sludge hammers and jackhammers. The actual number of stakes and the size will vary depending on the size of the tent and density of the ground.
Do I need a permit for the tent?
It is the responsibility of the renter to check with your Building Permit and Fire Departments prior to the installation date to confirm the requirement of permits. We will assist you in any way possible, but these clearances do remain the responsibility of the renter.
Do I have to locate the underground lines? How do I do that?
Yes. We do not want to hit any underground lines pipes when we install the stakes. We require that you contact Sask 1 Call approximately one week prior to your event. They can be reached at 1-866-828-4888. They will come out and locate the buried gas, electrical, water, and communication lines at no charge. They do not locate any septic fields, underground sprinkler systems, irrigation lines or utility lines installed by the homeowner. You must make sure to get these identified also by a proper tradesman.
How much additional space is required when installing a tent?
We will need an additional 5ft of free space around the whole perimeter of the tent to install the stakes to tension the pole tents. Ex: a 20ftx20ft pole tent will require a 30ftx30ft total space to be properly installed.
Can the tent be installed on uneven Or sloped ground?
It depends how badly the ground is uneven or slopes. If you can put a table up and comfortably eat a meal, then the tent should be able to be put up. Try taking a chair around the area where you want to place the tent and try it out. If you have any doubts,give us a call and we could come out and do an onsite visit.
Can I BBQ under the tent?
No! BBQ’ing under the tent can coat the walls and ceiling with greasy smoke and ruin the wedding tent … it cannot be cleaned. If you damage a tent in this manner, you will be responsible for the replacement cost of the damage fabric.
What happens if the tent gets damaged?
You are responsible for any damages to the tent caused by vandalism or unruly guests. If the tent will be left up overnight in a place accessible by the public, then we suggest that you consider overnight security services to keep not only the tent but the contents secure. If this will be the case, we can discuss options with you.
Can I rent your pole tents and set them up myself?
No. We will only rent the tent on a set-up and take-down basis. This will help ensure that it is properly installed and will allow for inspection by both parties at the start and finish of the rental. If you are looking for a tent that you can pickup from us and setup yourself we suggest renting our popup tents. Many popup tents can be rented and be placed side by side to create larger tents.
